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Raising concerns
In this section you will find guidance on how to raise a concern about an optician or another optical professional, and information on how we investigate and manage that concern.
Guidance on how to raise concerns about an optician's fitness to practise.
Find out how we run our fitness to practise hearings, guidance to understanding your role as a witness and read outcomes of our past hearings.
Information for registrants on what to do if concerns are raised about them.
Education and CPD
If you need to raise a concern about an education programme or a CPD provider, please use the links below:
Information about how you can raise concerns about an education programme or qualification.
Outlining how you can raise a concern or complaint about a CPD provider and the steps we will take to deal with it.