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MyGOC will be unavailable from 1 to 8 September, while we complete the student renewal process. During this time, you will be unable to access your MyGOC and MyCPD accounts. 

We apologise for any inconvenience and thank you for your patience.

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  4. Raising concerns about a professional or business

Raising concerns about a professional or business

We take concerns raised with us seriously. Here you will find details on how you can raise a concern, the type of concerns we can investigate, and the actions we can take to protect public safety and confidence.

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How to raise a concern about an optician

Guidance on raising a concern about an optical professional or business and the steps we take to investigate that concern.

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How we investigate a concern

The steps that are taken after a concern has been raised with us.

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