Our telephone number is 020 7580 3898.
Although our office is open, some calls may be directed to staff working remotely. There may occasionally be background noise and we will only answer calls where staff are able to talk confidentially. This may mean call waiting times are longer than you might usually expect. If we can’t answer your call, you’ll be able to leave a message and we will get back to you as soon as possible.
If you prefer, you can make an enquiry by email (see below).
Please find a list below of emails for each department.
If you are looking for information on registering, restoring or renewing as a fully qualified individual, student, or business, visit the Registration section or email email@example.com
For registration enquiries from persons who obtained their qualifications outside of the UK, email firstname.lastname@example.org
Fitness to practise
Continuing professional development
For press enquiries or queries on using our brand, email email@example.com
If you require information about our member recruitment, appointment process, or wish to be added to our mailing list, email firstname.lastname@example.org
If you have been requested to attend our office by a team member and require travel and accommodation, email email@example.com
For all other enquiries or services we provide, email firstname.lastname@example.org
Please note: We will only be responding to messages 9am-5pm Monday to Friday.
Visiting our offices
10 Old Bailey
9:00 - 17:00 Mon – Thurs
9:00 - 16:45 Fri
Our central London office is a short walk from Blackfriars and City Thameslink railway stations as well as St Paul's tube. The area is well served by local buses - see www.tfl.gov.uk for details. See Parkopedia for details and prices of nearby car parks. Please be aware that the office is in the central London congestion charging zone.
To keep up to date with the latest news and developments follow us on social media:
Contact us on Twitter and LinkedIn to ask us questions about registering with us, Continuing Professional Development for optical professionals, or any other general queries you may have.
Concerns about a registered optical professional
If you would like to raise a concern about registered optical professional, please visit our 'Raising concerns' section for more information, please do not raise your complaint through social media.