Patient views on teleoptometry
Enventure Research was commissioned to explore patient and public views on sight testing using teleoptometry models to inform the GOC’s review of its 2013 statement on testing of sight. Five online focus groups and six telephone in depth interviews were conducted with participants stratified to reflect a range of likely patient perspectives and experiences.
The research found that:
- Once explained, teleoptometry is broadly understood and seen as a logical development.
- Sight tests using teleoptometry are viewed as appropriate in specific contexts rather than being universally necessary.
- Acceptability of using teleoptometry for sight tests is conditional based on safeguards, communication and patient choice.
- Confidence in sight tests using teleoptometry depends heavily on trust in regulation, professional standards and clinical oversight.
- There is some concern that new approaches could be introduced in ways that reduce rather than improve quality of care.
- Potential benefits of using teleoptometry for sight tests are recognised, but innovation must not come at the expense of quality and patient experience.
Overall, sight testing using teleoptometry was seen as acceptable as an additional option within eye care when necessary, provided it is introduced carefully, transparently, and with strong safeguards in place.
