The acceptance criteria document is a case management tool we use to decide if a complaint against a registrant amounts to an allegation of impaired fitness to practise that should be investigated under section 13D of the Opticians Act 1989. This is the law under which the GOC is permitted to investigate a registrant’s fitness to practise
This document contains guidance to be used by the GOC’s case examiners when considering complaints about a GOC registrant’s fitness to practise, fitness to undertake training or fitness to carry on an optical business. The guidance is intended to encourage consistent decision-making by the case examiners.